Warning older patients being ‘abandoned’ in shift to telehealth
One severely disabled patient without internet access walked kilometres to discover the GP was only accepting online bookings, claims AMA SA President Dr Chris Moy
Tech unsavvy older patients are falling through the cracks, as some practices abandon face-to-face consults and move to online-only bookings, the AMA is warning.
AMA SA President Dr Chris Moy says he’s received “distressing” complaints about practices, especially from older patients, who are having more difficulty adjusting than younger ones.
