Telehealth no excuse for poor patient care, says Medical Board
Any complaints will be judged under the same criteria used for face-to-face consults
The limitations of telehealth can be no excuse for poor care and patient complaints will be judged under the same criteria used for face-to-face consultations, the Medical Board of Australia has warned.
Despite government lockdowns and the introduction of Medicare funding for telehealth, the regulator says there will be no watering down of professional standards during the COVID-19 pandemic.
