GPs push back on ‘outdated’ paperwork rule for bulk-billed telehealth consults
GPs and practice managers are frustrated and confused by a Department of Health update, says Dr Danielle McMullen.
GPs have spoken out against Medicare rules requiring them to get patient consent to bulk-bill a telehealth consultation and then send the documentation to the patient.
New official guidance says patients must consent to bulk-billing, and if they do so verbally during a telehealth appointment, GPs must fill out an “approved form” and send it to the patient “by email or text”.
