GPs turn to debt collectors as telehealth patients ‘dine-and-dash’
Former AMA president Dr Mukesh Haikerwal has been chasing debts running into the tens of thousands
Dr Mukesh Haikerwal says patients are doing runners to avoid paying for telehealth consults, leaving him thousands of dollars out of pocket.
The former AMA president said GPs at his Melbourne practice would ask patients to remain on the line after a consultation so they could be redirected to receptionist staff, who would arrange payments over the phone or internet link.
