Communication fail – when a patient Googles ‘how big is a walnut?’
Online search histories reveal invisible gaps in patients’ understanding of their health issues, study shows
Describing a fibrous tumour as “as big as a walnut” may seem like an easy way to convey size to a patient, but not so, according to a new US study.
The University of Pennsylvania research aimed to shine a light on the invisible gaps in doctor-patient communication.