AHPRA reduces formal investigations by 79% as low-risk cases closed more quickly
AHPRA has introduced a wider variety of methods of resolving complaints in recent years.
AHPRA says it has cut the number of new investigations a month from 93 to 20 as it weeds out more baseless complaints and closes more complaints with case reviews, reflection or education.
The watchdog also says 54% of all notifications in July-September were closed within three months compared with 37% before its more detailed triage system was introduced.